Complaints Policy

Sirens Forge provides a process for users and third parties to submit complaints, report concerns, and request review of actions taken on the platform. This policy outlines how complaints are handled and what users can expect during the review process.

1. Types of Complaints

Complaints may include, but are not limited to:

• Account suspensions or bans
• Content removal or restrictions
• Alleged policy violations
• Unauthorized use of likeness or identity
• Privacy or safety concerns
• Platform errors or unexpected behavior

2. Submitting a Complaint

To submit a complaint, contact us at:

admin@sirensforge.vip

Please include as much detail as possible to help us evaluate your request:

• Your account email (if applicable)
• A description of the issue
• Relevant links, screenshots, or references
• Any supporting information

Reports about nonconsensual intimate imagery or unauthorized intimate deepfakes should use the dedicated public intimate-content reporting route. This general complaints process remains available for other concerns and appeals.

3. Review Process

Sirens Forge reviews complaints in good faith and may request additional information where necessary. We evaluate each case based on our Terms of Service, Acceptable Use Policy, safety standards, and applicable law.

We reserve the right to determine the outcome of any complaint at our sole discretion.

4. Possible Outcomes

Following review, Sirens Forge may:

• Uphold the original action
• Modify restrictions or account status
• Restore access or content where appropriate
• Remove content or apply additional enforcement

5. No Guarantee of Reversal

Submission of a complaint does not guarantee reversal of any decision. Sirens Forge retains full authority over enforcement actions and platform access.

6. Abuse of Complaint Process

Repeated, abusive, or bad-faith complaints may result in restrictions, denial of further review, or additional enforcement actions.

7. Legal and Compliance Requests

Complaints involving legal claims, law enforcement, or regulatory matters may be handled separately in accordance with applicable laws and obligations.

8. Response Time

Sirens Forge aims to review complaints within a reasonable timeframe, but response times may vary depending on complexity, volume, and the nature of the request.

9. Contact

For complaints or appeals, contact us at admin@sirensforge.vip.